Terms of Service

By creating an agency on Nursifycare you agree to these terms. If you don't agree, please don't use the service. These terms are between the agency owner (“you”) and Nursifycare (“we”, “us”).

• Free plan: limited to 5 nurses and 10 patients. May change with notice.
• Paid plans (Starter, Pro, Enterprise) are billed monthly in advance in INR. Plan changes take effect at the start of the next billing cycle.
• Failure to pay: we may suspend access after 7 days of non-payment. Data is retained for 30 days, then deleted.
• Refunds: pro-rated refunds for downgrades issued within 7 days of a billing event. Used months are non-refundable.

Your agency, nurse, patient, schedule, billing and notification data belongs to you. We are a custodian, not the owner. You can export everything at any time. On account closure we delete your workspace per the privacy policy.

You agree not to:

• Use Nursifycare for anything illegal, fraudulent or harmful.
• Share access credentials with people outside your agency.
• Send spam, harassing or misleading messages through our WhatsApp integration.
• Reverse-engineer, scrape, or attempt to gain unauthorised access to other agencies' data.
• Upload malware or content that violates someone's privacy or intellectual property.

We may suspend or terminate accounts that violate these rules, with or without notice.

We aim for high availability but do not guarantee uninterrupted service. Maintenance windows are communicated in advance. We process WhatsApp messages through a third-party API (Meta) and are not liable for delays caused by that provider.

Nursifycare integrates with Razorpay (payments), Meta WhatsApp Business API (messaging), AWS (database, file storage and hosting), Resend (transactional email), and Anthropic (optional AI care summaries). Your use of those features is also subject to their respective terms.

Nursifycare is provided “as is”. To the maximum extent permitted by law, our aggregate liability for any claim is capped at the amount you paid us in the 3 months immediately before the claim arose. We are not responsible for indirect or consequential losses (e.g. lost profit).

Clinical decisions remain the agency's responsibility. We provide tools to record care; we do not provide medical advice.

We may add, remove or modify features. Material reductions will be communicated in advance. We may also change pricing with 30 days' notice; you can downgrade or cancel before the new price applies.

You can close your account from Settings at any time. We can terminate accounts that breach these terms or where required by law. On termination, paid plans end at the next billing date and data is removed per the privacy policy.

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of courts in Noida, Uttar Pradesh.

Questions about these terms? Email atsandeep05@gmail.com or visit our contact page.